In 2013, in reaction to the establishment of the Affordable Care Act and its mandate that all Americans acquire health insurance, EXL was reported to have planned a major run of acquisitions in the United States healthcare industry. In 2011, EXL expanded their delivery footprint in Eastern Europe and South East Asia through acquisition of OPI. This acquisition was aimed at diversifying the revenue stream for EXL prior to acquisition, 90% of EXL's revenues were from business process outsourcing (BPO), while after, BPO accounted for 70% with the balance in research and analytics and advisory services. Shortly before EXL's debut on NASDAQ, it started down the path of growth through acquisitions with the purchase of the peer company Inductis. The company's stock started trading on the NASDAQ exchange on October 20, 2006, under the symbol EXLS. In 2002, Oak Hill Capital Partners and FTVentures acquired the company from Conseco.
In August 2001, Conseco acquired EXL and operated it as a wholly owned subsidiary. Previously, Kapoor had held the position of president in the company. Currently, Rohit Kapoor is serving as the company's CEO and vice-chairman. Īfter formation in 1999, Vikram Talwar served as chief executive officer (CEO) and vice-chairman. ĮXL was co-founded in 1999 by Vikram Talwar and Rohit Kapoor. The company is headquartered in New York and has more than 40,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa. EXL Service is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others.
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